Pricing

Two things to buy, priced two different ways.

Products are per site, never per user — we want every operator, supervisor and tech on the system, because that is what makes the data worth having. Consulting engagements run as a monthly retainer or as scoped ad-hoc work, quoted against an order form.

We would rather show you the thing working on your own data than quote a number on a web page, so the figures below are the shape, not the invoice.

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01 / ModelPulse pricing

Pulse: three tiers, site-based, annual or monthly.

TIER 01

Starter

Single line, getting started.

Talk

Per site / per month

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Up to 3 lines · 10 stations each
Up to 25 users
5 preset signal types
2-tier auto-escalation
1 TV display
Basic KPI dashboard
Email support · 48hr
TIER 02 / RECOMMENDED

Standard

Multi-line, multi-shift, real ops.

Talk

Per site / per month

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Up to 10 lines · 25 stations each
Up to 100 users
Customizable signal types
Unlimited escalation tiers
3 TV displays
Full KPI + CSV export
Automatic shift handover
Incident classification (3-tier)
Email + chat · 24hr
TIER 03

Enterprise

Multi-site, regional rollout.

Talk

Custom · multi-site

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Unlimited lines / stations / users
Custom signal types + logic
Multi-site corporate dashboard
Unlimited TV displays
Full KPI + API + webhooks
Email-delivered handover
Custom SLA + dedicated support
White-label deployment
Phone + dedicated · same-day

BILLED IN ADVANCE EACH PERIOD · ANNUAL COMMITMENT · NO PER-USER FEES, EVER

02 / ModelFloor Boards pricing

Floor Boards: per screen, on top of the pipeline that feeds them.

Wall-mounted KPI displays are priced per screen, with central fleet management included. They read from whatever pipeline is already feeding your dashboards, so they are usually added to an existing engagement rather than bought on their own.

Hardware is yours and off-the-shelf — any smart TV or streaming stick with a browser. We do not resell it.

03 / EngagementsConsulting

Retainer or ad-hoc. Both quoted per engagement.

E.01 RETAINER

Monthly retainer

A committed block of hours each month at a reduced hourly rate, drawn down against whatever is most valuable that month and rolling across all five disciplines. Best when the roadmap is long and the priorities move.

  • TermMonthly, rolling
  • RateReduced against the standard hourly
  • ScopeAny discipline, reprioritised monthly
E.02 AD-HOC

Scoped project

A single defined piece of work at the standard hourly rate — an integration, a dashboard, an access-control build. Fixed boundary and a clear finish line, with no ongoing commitment on either side.

  • TermPer project
  • RateStandard hourly
  • ScopeFixed deliverable, agreed up front

Rates are quoted per engagement against a signed order form. Work does not start until the order form is executed and the first period is paid.

04 / PilotHow a first site starts

30-day managed pilot, paid up front.

We pick two of your highest-impact lines, configure the system to match your floor, train your shifts, and stand by every operating shift for 30 days. At day 30 we look at the data together.

The pilot fee is due at signing and payable before implementation begins — we do not start configuring until the period is paid. Setup, configuration and training are included in it.

At the end of the pilot a 12-month term begins automatically unless you cancel at least 7 days before the pilot ends. Cancelling costs nothing and you keep the data either way. The pilot applies to a first site only; additional sites go straight onto a 12-month term.

  • SIGNINGOrder form executed · pilot fee paid
  • DAY 0Discovery + line layout walkthrough
  • DAY 1–3Configuration · signals · escalation rules
  • DAY 4Supervisor + operator training
  • DAY 5Go live · day 1 of 30
  • DAY 5–35Active pilot · regular check-in
  • DAY 28Last day to cancel before the term starts
  • DAY 35Pilot review · 12-month term begins unless cancelled
05 / FAQCommon questions

Things people ask before signing.

Why don't you publish prices?

Because the right tier depends on your line count, station density, and whether you need multi-site rollup. We'd rather show you the product on your floor and quote you a real number than make you guess.

Is there a separate setup fee?

No. Remote implementation is included in the pilot fee, which covers setup, configuration and training. On-site installation, if you want it, is quoted separately on the order form.

What hardware do we need?

Tablets at each station (or shared per line), a TV per floor display, phones for supervisors. Most plants already own all of it. From scratch: roughly $1,000–$3,000 per site.

Do we need IT involvement?

Only WiFi access on the floor. No servers, no VPN, no firewall changes. The system runs entirely in a browser against our cloud.

What if WiFi drops?

Calls queue locally on the device and auto-retry when the link comes back. Operators see a connection indicator so they know if they're online.

Can we cancel?

Monthly: any time. Annual: at the end of the term. We'll export your data on request.

Get a quote that fits the actual problem.

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